Hybrid Data Analyst: Reporting & Insights

100 Fragomen, Del Rey, Bernsen & Loewy, LLP; New York (NY); Hybrid; USD 78,000 - 94,000; Full time

Job summary

Fragomen, the leading global immigration law firm, is seeking a Data Analyst in New York. You will manage client-facing reports, ensure data quality, and coordinate with US and global case teams to deliver timely insights for petitions, filings, and financial data.

Your role involves gathering requirements from legal teams, translating them into technical specs, and supporting attorneys and clients with robust reporting. Strong Excel, WEBI, and data visualization skills are essential.

Qualifications

• BS or BA degree required.
• Minimum one to two years of experience providing business analysis or data analytics.
• At least one year of experience providing reporting support in a professional office environment using SAP Business Objects/Web Intelligence (WEBI).
• Familiarity with Tableau or other data visualization tools a plus.
• Basic understanding of web-based data driven technologies.
• Expertise in Microsoft Excel.
• Strong communication skills - both verbal and written is a MUST.
• Strong data analysis and troubleshooting skills.
• Ability to multi-task in a fast-paced environment with tight deadlines.
• Strong customer service skills to both internal and external clients.
• Excellent attention to detail.
• Proven experience in handling multiple deliverables efficiently.
• Strong organization skills.
• Critical thinking and problem-solving abilities.
• Basic understanding of business immigration law preferred.

Responsibilities

• Manage catalog of client facing reports to ensure data quality and timely delivery, working with local US and Global case teams as needed.
• Participate in monthly and adhoc external client technology meetings to provide reporting and data quality updates.
• Monitor and coordinate the handling of new and pending reporting requests, to ensure satisfaction of requirements and timely delivery.
• Identify modifications that need to be made to current reports to accommodate data from the firm’s case management application.
• Provide reporting support to attorneys, paralegals and clients relating to the tracking, preparation, and filing of immigration petitions and applications as well as certain financial data.
• Gather and analyze business requirements from legal teams and clients.
• Formulate technical specifications for new reports based on business requirements.
• Communicate regularly with team supervisors regarding reporting requirements and data integrity questions.
• Verify specialized and / or new reports for accuracy.
• Serve as a reporting case analyst ensuring all cases are moving in a timely manner in accordance with process and client SLAs.
• Create and update process guides to improve report monitoring.
• Analyze several layered reports including start date/EAD/Document and disseminate direction to team and follow up to ensure completion.
• Build forecast models to anticipate team and client growth.
• Analyze data points to identify bottlenecks and advise on innovative solutions
• Manage internal Data Quality Scorecard for US and global case teams, including requirements gathering, data mapping and adherence to client specific data standards

Skills

Data analysis

Communication skills

Attention to detail

Multi-tasking

Problem solving

Customer service

Education

BS or BA degree

Tools

SAP Business Objects/Web Intelligence (WEBI)

Tableau

Microsoft Excel

Job description

Fragomen, the leading global immigration law firm, is seeking a Data Analyst in New York. You will manage client-facing reports, ensure data quality, and coordinate with US and global case teams to deliver timely insights for petitions, filings, and financial data.

Your role involves gathering requirements from legal teams, translating them into technical specs, and supporting attorneys and clients with robust reporting. Strong Excel, WEBI, and data visualization skills are essential.