Hybrid Cyber Security Ops Analyst — Firewall & Endpoint

Cybersecurity Jobs; Saint Paul (MN); Hybrid; USD 72,000 - 134,000; Full time

Benefits offered by this job

Paid time off

Company-funded pension plan

401(k) retirement plan

Health insurance

Volunteer time

ARGs

Job summary

Securian Financial Group is seeking a Cyber Security Analyst in Saint Paul, MN. This hybrid role delivers daily operational support for firewall, cloud security, and endpoint protection platforms, while collaborating with cross-functional teams to drive reliability and security controls.

You will manage policy updates, health checks, and tooling configurations, and you’ll document procedures and incident responses to reduce recurring issues and improve service quality.

Qualifications

• Relevant experience supporting security operations, network security, endpoint security, or infrastructure security tools.
• Ability to troubleshoot using available documentation and by collaborating with peers, vendors, or engineering teams as appropriate.
• Familiarity with tickets, service requests, change requests, maintenance activities, and operational service management processes.
• Ability to follow documented procedures and communicate identified gaps or improvement opportunities.
• Effective communication skills for collaborating with technical and non-technical stakeholders.
• Ability to manage assigned work, seek clarification when necessary, and elevate issues appropriately.

Responsibilities

• Deliver daily operational support for Palo Alto Firewalls, including policy changes, rule reviews, object updates, troubleshooting, and coordination of firewall hygiene activities.
• Support Netskope operations with policy administration, troubleshooting, and configuration updates.
• Manage CrowdStrike operations such as sensor health checks, policy updates, exclusion reviews, and troubleshooting.
• Support Carbon Black operations including agent health monitoring, policy maintenance, workstation and server troubleshooting, configuration updates, and coordination with endpoint engineering teams.
• Handle operational tickets, service requests, maintenance tasks, and change activities within defined service level expectations.
• Collaborate with security engineering, infrastructure, endpoint, network, and vendor teams to resolve complex technical problems.
• Maintain accurate operational documentation, including standard operating procedures, troubleshooting guides, escalation paths, and knowledge base articles.
• Find opportunities to improve operational efficiency, reduce recurring incidents, strengthen security controls, and improve service quality.

Skills

Security operations

Network security

Endpoint security

Collaboration

Documentation

Communication

Tools

Palo Alto Firewalls

Netskope

CrowdStrike Falcon

Carbon Black

Job description

Securian Financial Group is seeking a Cyber Security Analyst in Saint Paul, MN. This hybrid role delivers daily operational support for firewall, cloud security, and endpoint protection platforms, while collaborating with cross-functional teams to drive reliability and security controls.

You will manage policy updates, health checks, and tooling configurations, and you’ll document procedures and incident responses to reduce recurring issues and improve service quality.