Cyber Security Analyst

Cybersecurity Jobs; Saint Paul (MN); Hybrid; USD 72,000 - 134,000; Full time

Benefits offered by this job

Paid time off

Company-funded pension plan

401(k) retirement plan

Health insurance

Volunteer time

ARGs

Job summary

Securian Financial Group is seeking a Cyber Security Analyst in Saint Paul, MN. This hybrid role delivers daily operational support for firewall, cloud security, and endpoint protection platforms, while collaborating with cross-functional teams to drive reliability and security controls.

You will manage policy updates, health checks, and tooling configurations, and you’ll document procedures and incident responses to reduce recurring issues and improve service quality.

Qualifications

• Relevant experience supporting security operations, network security, endpoint security, or infrastructure security tools.
• Ability to troubleshoot using available documentation and by collaborating with peers, vendors, or engineering teams as appropriate.
• Familiarity with tickets, service requests, change requests, maintenance activities, and operational service management processes.
• Ability to follow documented procedures and communicate identified gaps or improvement opportunities.
• Effective communication skills for collaborating with technical and non-technical stakeholders.
• Ability to manage assigned work, seek clarification when necessary, and elevate issues appropriately.

Responsibilities

• Deliver daily operational support for Palo Alto Firewalls, including policy changes, rule reviews, object updates, troubleshooting, and coordination of firewall hygiene activities.
• Support Netskope operations with policy administration, troubleshooting, and configuration updates.
• Manage CrowdStrike operations such as sensor health checks, policy updates, exclusion reviews, and troubleshooting.
• Support Carbon Black operations including agent health monitoring, policy maintenance, workstation and server troubleshooting, configuration updates, and coordination with endpoint engineering teams.
• Handle operational tickets, service requests, maintenance tasks, and change activities within defined service level expectations.
• Collaborate with security engineering, infrastructure, endpoint, network, and vendor teams to resolve complex technical problems.
• Maintain accurate operational documentation, including standard operating procedures, troubleshooting guides, escalation paths, and knowledge base articles.
• Find opportunities to improve operational efficiency, reduce recurring incidents, strengthen security controls, and improve service quality.

Skills

Security operations

Network security

Endpoint security

Collaboration

Documentation

Communication

Tools

Palo Alto Firewalls

Netskope

CrowdStrike Falcon

Carbon Black

Job description

Securian Financial Group is seeking a Cyber Security Analyst to help keep critical perimeter and endpoint security platforms operating reliably. In this hybrid role based in Saint Paul, MN, you will provide day-to-day operational support, maintenance, troubleshooting, and continuous improvement so systems stay stable, effective, and aligned with business and compliance expectations.

What You’ll Do

• Deliver daily operational support for Palo Alto Firewalls, including policy changes, rule reviews, object updates, troubleshooting, and coordination of firewall hygiene activities.
• Support Netskope operations with policy administration, troubleshooting, and configuration updates, including help with secure web gateway or cloud access security use cases.
• Manage CrowdStrike operations such as sensor health checks, policy updates, exclusion reviews, and troubleshooting.
• Support Carbon Black operations including agent health monitoring, policy maintenance, workstation and server troubleshooting, configuration updates, and coordination with endpoint engineering teams.
• Handle operational tickets, service requests, maintenance tasks, and change activities within defined service level expectations.
• Investigate and resolve issues affecting tool performance, connectivity, policy enforcement, endpoint agent behavior, and user impact.
• Complete routine platform maintenance, including configuration reviews, version validation, health checks, and documentation updates.
• Collaborate with security engineering, infrastructure, endpoint, network, and vendor teams to resolve complex technical problems.
• Maintain accurate operational documentation, including standard operating procedures, troubleshooting guides, escalation paths, and knowledge base articles.
• Find opportunities to improve operational efficiency, reduce recurring incidents, strengthen security controls, and improve service quality.

Core Technologies

• Palo Alto Firewalls
• Netskope (including Netskope Secure Web Gateway) and cloud access security
• CrowdStrike Falcon platform
• Carbon Black endpoint protection

Requirements

• Relevant experience supporting security operations, network security, endpoint security, or infrastructure security tools.
• Ability to troubleshoot using available documentation and by collaborating with peers, vendors, or engineering teams as appropriate.
• Familiarity with tickets, service requests, change requests, maintenance activities, and operational service management processes.
• Ability to follow documented procedures and communicate identified gaps or improvement opportunities.
• Effective communication skills for collaborating with technical and non-technical stakeholders.
• Ability to manage assigned work, seek clarification when necessary, and elevate issues appropriately.

Preferred Skills

• Experience with firewall rule recertification, security policy cleanup, and firewall policy management.
• Experience supporting Netskope Secure Web Gateway.
• Experience with CrowdStrike Falcon platform administration, sensor management, policy tuning, exclusion management, and operational troubleshooting.
• Experience with Carbon Black endpoint protection administration, policy tuning, agent deployment, health monitoring, and operational troubleshooting.
• Experience working with third-party vendors.
• Basic scripting or automation experience to support reporting, health checks, or repeatable operational tasks.

Compensation and Work Arrangement

Location: Saint Paul, MN (hybrid). This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.

Estimated base pay range: USD 72,000 to 134,000 per year.

Benefits

• Paid time off (PTO) with additional PTO the longer you stay at Securian
• Leave programs (parental leave, caregiver leave, bereavement and military leave)
• Nine company paid holidays
• Company-funded pension plan and a 401(k) retirement plan
• Health insurance (medical, dental and vision) from the first day of employment for eligible associates and their eligible family members
• Volunteer time (company-sponsored events, volunteer paid time off, and dollar-for-dollar matching gift program)
• Associate Resource Groups (ARGs)