Hybrid Cyber Security Analyst: Endpoint & Network Ops

Securian Financial Group; Northern (KY); Hybrid; USD 72,000 - 134,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) plan

Job summary

Securian Financial Group is seeking a Cyber Security Analyst to bolster day-to-day security operations in a hybrid environment, primarily supporting Palo Alto Firewalls, Netskope, CrowdStrike, and Carbon Black. You will coordinate with multiple teams to maintain secure configurations and respond to tickets while driving improvements.

The role emphasizes policy maintenance, health checks, and documentation, with a strong focus on incident reduction and service quality.

Qualifications

• Experience supporting security operations, network security, endpoint security, or infrastructure security tools.
• Ability to troubleshoot technical issues using available documentation and by collaborating with peers, vendors, or engineering teams as appropriate.
• Familiarity with tickets, service requests, change requests, maintenance activities, and operational service management processes.
• Ability to follow documented procedures and communicate identified gaps or improvement opportunities.
• Effective communication skills, with the ability to collaborate with technical and non-technical stakeholders.
• Ability to manage assigned work, seek clarification when necessary, and escalate issues appropriately.

Responsibilities

• Provide daily operational support for Palo Alto Firewalls, including policy changes, rule reviews, object updates, troubleshooting, and coordination of firewall hygiene activities.
• Support Netskope operations, including policy administration, troubleshooting, configuration updates, and assistance with secure web gateway use cases.
• Support CrowdStrike operations, including sensor health checks, policy updates, exclusion reviews, and troubleshooting.
• Support Carbon Black operations, including agent health monitoring, policy maintenance, workstation and server troubleshooting, configuration updates, and coordination with endpoint engineering teams.
• Respond to operational tickets, service requests, maintenance tasks, and change activities within defined service level expectations.
• Investigate and resolve issues related to security tool performance, connectivity, policy enforcement, endpoint agent behavior, and user impact.
• Perform routine platform maintenance, including configuration reviews, version validation, health checks, and documentation updates.
• Partner with security engineering, infrastructure, endpoint, network, and vendor teams to resolve complex technical issues.
• Assist with maintaining accurate operational documentation, including standard operating procedures, troubleshooting guides, escalation paths, and knowledge base articles.
• Identify opportunities to improve operational efficiency, reduce recurring incidents, strengthen security controls, and improve service quality.

Skills

Security operations

Troubleshooting

Documentation & processes

Communication

Work prioritization

Collaboration with teams

Tools

Palo Alto Firewalls

Netskope

CrowdStrike Falcon

Carbon Black

Job description

Securian Financial Group is seeking a Cyber Security Analyst to bolster day-to-day security operations in a hybrid environment, primarily supporting Palo Alto Firewalls, Netskope, CrowdStrike, and Carbon Black. You will coordinate with multiple teams to maintain secure configurations and respond to tickets while driving improvements.

The role emphasizes policy maintenance, health checks, and documentation, with a strong focus on incident reduction and service quality.