Hybrid Customer Service Rep - Growth & Training

Idaho Power Company; Boise (ID); Hybrid; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

401k with employer match and pension

Life insurance

Job summary

Idaho Power Company is seeking a Customer Service Representative for our Boise Customer Service Center. You’ll join a fast-paced, friendly team with extensive training and growth opportunities, supporting customers through calls, account maintenance, and requests.

A hybrid work model is available after meeting qualifications, with on-site training in Boise. The role emphasizes strong multitasking, computer basics (Excel, Word, Outlook), and clear communication.

Qualifications

• High school diploma or GED.
• 1 year of experience in customer service OR 2 years in a service-oriented environment.
• Spanish bilingual preferred.

Responsibilities

• Handle a high volume of customer calls in a team-oriented setting.
• Set up accounts and process movement requests.
• Resolve inquiries and respond to outages, maintaining account records.

Job description

Idaho Power Company is seeking a Customer Service Representative for our Boise Customer Service Center. You’ll join a fast-paced, friendly team with extensive training and growth opportunities, supporting customers through calls, account maintenance, and requests.

A hybrid work model is available after meeting qualifications, with on-site training in Boise. The role emphasizes strong multitasking, computer basics (Excel, Word, Outlook), and clear communication.