Hybrid Customer Service & Rentals Specialist

Ryder System, Inc.; United States; Hybride; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) match

Stock purchase plan

Paid holidays

PTO first year

Maternity leave

Résumé du poste

Ryder System, Inc. in New Albany, OH seeks a Customer Service Representative (Hybrid) to handle rental sales and customer inquiries, ensuring timely resolutions and a great customer experience.

You will work in a hybrid schedule, with in-office days Tue-Wed and otherwise remote, supporting the Supply Chain Solutions division. Requires HS diploma and 1+ year in sales or customer service; benefits include health, 401(k) and paid time off.

Qualifications

• H.S. diploma/GED required.
• One year or more in sales and/or customer service required.
• DOT Regulated No.

Responsabilités

• Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations.
• Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
• Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management.
• Workflow management: enhance productivity through scheduling and planning.
• Generate purchase/repair orders and maintenance of files.
• Parts management: contribute to cost containment through inventory planning and warranty.
• Ensures compliance with all policies and performs other duties as assigned.

Connaissances

Customer Service

Communication

Sales

Problem Solving

Formation

HS diploma/GED

Description du poste

Ryder System, Inc. in New Albany, OH seeks a Customer Service Representative (Hybrid) to handle rental sales and customer inquiries, ensuring timely resolutions and a great customer experience.

You will work in a hybrid schedule, with in-office days Tue-Wed and otherwise remote, supporting the Supply Chain Solutions division. Requires HS diploma and 1+ year in sales or customer service; benefits include health, 401(k) and paid time off.