Hybrid Customer Service Pro — Growth & Benefits

Monica Lopez - State Farm Agent; Redmond (WA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Salary plus commission

Paid time off

Health benefits

Growth opportunities

Job summary

Monica Lopez - State Farm Agent is looking for a Customer Service Representative to join our hybrid, full-time team in the US. You will handle inquiries, explain insurance options, and build relationships with customers to support their financial needs.

Join a local State Farm agent office that values customer care, proactive problem solving, and bilingual communication in Spanish. Flexible work-from-home options are available, with salary plus commission and benefits.

Qualifications

• Excellent communication skills (written, verbal, listening).
• Self-motivated and proactive.
• Detail oriented with a focus on accuracy.
• Proactive in problem solving and follow-through.
• Able to relate to customers effectively.
• Bilingual in Spanish.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a needs-based review to educate customers about insurance options.

Skills

Communication skills

Self-motivated

Detail oriented

Problem solving

Customer relations

Bilingual - Spanish

Job description

Monica Lopez - State Farm Agent is looking for a Customer Service Representative to join our hybrid, full-time team in the US. You will handle inquiries, explain insurance options, and build relationships with customers to support their financial needs.

Join a local State Farm agent office that values customer care, proactive problem solving, and bilingual communication in Spanish. Flexible work-from-home options are available, with salary plus commission and benefits.