Hybrid Insurance Customer Support Specialist

Sunprairieinsurance; United States; Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission

Paid time off

Flexible hours

Advancement opportunities

Job summary

State Farm Agent Team Member in hybrid US is seeking a customer service representative to handle inquiries, policy changes, and billing, while actively promoting the office and supporting community events.

This full-time role offers a salary plus commission/bonus, paid time off, flexible hours, and clear growth potential within the agency, with licensing requirements to be completed as needed.

Qualifications

• Excellent interpersonal and communication skills.
• People-oriented and organized.
• Self-motivated with attention to detail.
• Proactive in problem solving.
• Ability to multi-task in a team environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Identify and support local community events in our market.

Skills

Customer service

Communication

Interpersonal skills

Team oriented

Multi-tasking

Problem solving

Self-motivated

Job description

State Farm Agent Team Member in hybrid US is seeking a customer service representative to handle inquiries, policy changes, and billing, while actively promoting the office and supporting community events.

This full-time role offers a salary plus commission/bonus, paid time off, flexible hours, and clear growth potential within the agency, with licensing requirements to be completed as needed.