Pro Customer Service & Sales Specialist

The Home Depot; Greensboro (NC); On-site; USD 38,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Greensboro is seeking a Pro Customer Service Sales representative. This full-time role involves supporting professional customers throughout their journey, building relationships, and driving sales. Responsibilities include assisting at the Pro Desk, managing deliveries, and maintaining high standards of customer service. The ideal candidate will have strong product knowledge and may be preferred to be bilingual, depending on location. This position offers an opportunity to thrive in a dynamic environment focused on customer satisfaction.

Qualifications

• Ability to support Pro customers effectively throughout their journey.
• Capable of maintaining professional relationships and driving sales.
• Strong understanding of product recommendations and delivery solutions.

Responsibilities

• Support every stage of the Pro customer journey.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and other metrics to drive sales.
• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.

Skills

Proactive sales

Product knowledge

Customer service

Bilingual communication

Job description

A leading home improvement retailer in Greensboro is seeking a Pro Customer Service Sales representative. This full-time role involves supporting professional customers throughout their journey, building relationships, and driving sales. Responsibilities include assisting at the Pro Desk, managing deliveries, and maintaining high standards of customer service. The ideal candidate will have strong product knowledge and may be preferred to be bilingual, depending on location. This position offers an opportunity to thrive in a dynamic environment focused on customer satisfaction.