Overnight Customer Champion | Flexible Hours & Growth

Pls247; Greensboro (NC); Hybrid; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision

401(k)

Advancement opportunities

Ongoing training

Zusammenfassung

Pls247 in Greensboro, North Carolina seeks a Customer Service Representative to be the friendly first contact for customers in our retail financial services centers. You will educate customers about our products, process transactions, and help resolve issues while maintaining a neat, welcoming store environment.

The role requires English fluency, flexibility to work mornings, evenings, weekends and holidays, and a professional, trustworthy presence.

Qualifikationen

• Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred.
• Ability, willingness, and comfort to engage with customers
• Ability to offer products and services to customers based on their needs
• Exceptional attention to detail and ability to multi-task
• Professional appearance and demeanor
• Must be honest and have integrity
• Able to work flexible hours, including early morning, evenings, weekends, and holidays
• English fluency is required
• English/Spanish bilingual is a plus

Aufgaben

• Providing outstanding customer service to ensure repeat business
• Educating our customers on our products and services
• Ensuring all transactions are completed in compliance with federal, state, and local regulations
• Following company policies and procedures
• Maintaining a balanced cash drawer
• Completing all transactions accurately, including cash handling
• Using our point-of-sale system to access information and process transactions
• Resolving customer complaints or referring complaints to the Store Manager for resolution
• Helping to maintain a neat and clean store environment for our customers and team members
• Performing other duties as instructed by management

Kenntnisse

Customer service

Communication

Attention to detail

Professional appearance

Flexibility

Bilingual English/Spanish

Jobbeschreibung

Pls247 in Greensboro, North Carolina seeks a Customer Service Representative to be the friendly first contact for customers in our retail financial services centers. You will educate customers about our products, process transactions, and help resolve issues while maintaining a neat, welcoming store environment.

The role requires English fluency, flexibility to work mornings, evenings, weekends and holidays, and a professional, trustworthy presence.