Hybrid Customer-Facing Supply Chain Specialist OTC & AI

PowerToFly; New York (NY); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

401(K) with company match

Healthcare coverage

Performance-based incentives

Job summary

PowerToFly is seeking a Customer Facing Supply Chain Specialist (B2B) based in New York, NY. The role involves ensuring flawless execution of the order-to-cash process and maintaining compliance with contractual standards.

Applicants should have a Bachelor's degree and 2-3+ years of relevant experience, alongside strong communication skills and the ability to optimize operational excellence using AI tools. The position allows for a hybrid working environment, with specific focus on data-driven insights and customer satisfaction.

Qualifications

• Bachelor’s degree in Supply Chain Management or Business Administration is required.
• 2-3+ years in Customer Supply Chain, Logistics, or Order Management is required.
• Fluency in MS Office (Word/Excel/Outlook/PowerPoint) is required.

Responsibilities

• Process customer orders accurately and ensure compliance with agreed standards.
• Analyze cost drivers and propose improvements to reduce cost-to-serve.
• Prepare and update dashboards on OTIF and chargeback performance.

Skills

Communication skills

MS Office fluency

Coding (Python)

Order-to-cash process knowledge

Education

Bachelor’s degree in Supply Chain Management or related field

Tools

ERP systems (SAP)

Job description

PowerToFly is seeking a Customer Facing Supply Chain Specialist (B2B) based in New York, NY. The role involves ensuring flawless execution of the order-to-cash process and maintaining compliance with contractual standards.

Applicants should have a Bachelor's degree and 2-3+ years of relevant experience, alongside strong communication skills and the ability to optimize operational excellence using AI tools. The position allows for a hybrid working environment, with specific focus on data-driven insights and customer satisfaction.