Hybrid Customer Experience Banker - Remote-Eligible

Huntington Bank; Summit Township (MI); Hybrid; USD 38,000 - 56,000; Full time

Job summary

Huntington Bank in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retain and grow consumer and business relationships, and proactively identify financial goals and needs.

You will educate customers on deposit products, process transactions accurately, balance daily activity, and partner with colleagues to deepen relationships while upholding all policies and risk controls.

Qualifications

• High School Diploma or GED required; 1+ year customer service or similar role preferred.
• Experience in banking or financial services is a plus.
• Comfort with banking technology and platforms is preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow all policies, security, risk, and regulatory guidelines.
• Demonstrate sales, service, relationship management, and communication skills.

Skills

Customer service

Sales process

Relationship management

Banking terminology

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retain and grow consumer and business relationships, and proactively identify financial goals and needs.

You will educate customers on deposit products, process transactions accurately, balance daily activity, and partner with colleagues to deepen relationships while upholding all policies and risk controls.