Hybrid Customer Care Specialist (Reno)

Best Buy Health; Nevada; Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy Health in Reno, NV is seeking a Customer Care Representative to assist customers with billing, technology troubleshooting, and health services. The role requires managing multiple applications and providing solid documentation while using active listening to address customer needs.

This hybrid position requires you to be within a drivable distance to our Reno office, potentially commuting up to 3 days per week.

Qualifications

• 1 year of customer service or call center experience.
• Experience working with senior-aged customers is preferred.

Responsibilities

• Respond to high volume of inbound calls from new and existing subscribers.
• Recommend products and services that align with customers’ needs.
• Protect customer information by adhering to all regulations.

Skills

Customer service experience

Active listening

Problem-solving

Job description

Best Buy Health in Reno, NV is seeking a Customer Care Representative to assist customers with billing, technology troubleshooting, and health services. The role requires managing multiple applications and providing solid documentation while using active listening to address customer needs.

This hybrid position requires you to be within a drivable distance to our Reno office, potentially commuting up to 3 days per week.