Hybrid CSR & Veterinary Assistant — Front Desk & Care

United Veterinary Care; Hicksville (NY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Paid time off

401(k) plan with company match

Employee pet care discount

Referral bonus

Job summary

Mid Island Animal Hospital in Hicksville, NY is hiring a Client Service Representative / Veterinary Assistant. This hybrid role blends front desk duties with hands-on support in the treatment area, enabling meaningful interaction with both clients and pets.

You’ll greet clients, manage appointments, assist with procedures, and help keep the hospital running smoothly with teamwork and a positive attitude.

Qualifications

• Experience in client-facing roles or veterinary support is preferred.
• Ability to multitask between front desk duties and clinical tasks.
• Demonstrated reliability, willingness to learn, and teamwork.
• Comfort around both people and animals is essential.

Responsibilities

• Greet clients, schedule appointments, handle check-ins/outs, answer calls, process payments, and communicate with clients about pet visits.
• Assist veterinary team with patient handling and basic tasks to support procedures.
• Maintain clinic cleanliness and equipment readiness in both front desk and treatment areas.

Skills

Customer service

Communication

Multitasking

Teamwork

Flexibility

Veterinary experience

Tools

Scheduling software

Payment processing

Phone system

Job description

Mid Island Animal Hospital in Hicksville, NY is hiring a Client Service Representative / Veterinary Assistant. This hybrid role blends front desk duties with hands-on support in the treatment area, enabling meaningful interaction with both clients and pets.

You’ll greet clients, manage appointments, assist with procedures, and help keep the hospital running smoothly with teamwork and a positive attitude.