Hybrid CSR & Client Services Specialist

Exacta-Land-Surveyors-LL; Cleveland (OH); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) with company match

Paid Time Off

Job summary

Exacta Land Surveyors LLC is seeking a Customer Service Representative in Cleveland, Ohio. This hybrid role involves providing administrative and client-facing support, including answering calls and processing orders, ensuring clients receive exceptional service.

The ideal candidate will excel in communication and organization while managing multiple responsibilities efficiently. Benefits include competitive salary and comprehensive insurance coverage.

Qualifications

• Minimum 3 years of direct customer interaction experience.
• Detail-oriented with a strong commitment to service accuracy.
• Professional demeanor with a positive attitude.

Responsibilities

• Answer and route incoming calls promptly and professionally.
• Organize and maintain digital files for client orders.
• Draft and format internal and client communications.

Skills

Customer service experience

Microsoft Office Suite

Google Workspace

Communication skills

Problem-solving

Time management

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Exacta Land Surveyors LLC is seeking a Customer Service Representative in Cleveland, Ohio. This hybrid role involves providing administrative and client-facing support, including answering calls and processing orders, ensuring clients receive exceptional service.

The ideal candidate will excel in communication and organization while managing multiple responsibilities efficiently. Benefits include competitive salary and comprehensive insurance coverage.