Hybrid Credit & Collections Specialist

Hexcel Corporation; Salt Lake City (UT); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Hexcel seeks a Credit & Collections Representative in Salt Lake City, UT, offering a hybrid work arrangement. The role includes managing daily collections, reviewing shipment holds, and ensuring timely payments while enforcing credit terms.

You will liaise with sales and operations to optimize cash flow and maintain customer relationships. The ideal candidate has a bachelor’s degree (preferred) and 5 years' experience in credit & collections or customer service, with strong Excel/Word skills and

Qualifications

• Bachelor's degree preferred.
• 5 years Customer Service or Credit & Collections experience.
• Highly proficient in Microsoft Excel and Word.
• Excellent written and verbal communication skills.
• Creative problem solver.
• Strong attention to detail.

Responsibilities

• Perform daily collection activity and prioritize customer contact based on aging portfolio or directives.
• Review daily shipment hold list to decide which orders can ship.
• Follow up with internal personnel and customers to ensure on-time shipping.
• Interpret and enforce credit hold policies when payment terms are not met.
• Communicate levels of credit holds to sales, customer service, and plant personnel.

Skills

Credit & Collections

Excel proficiency

Communication

Detail-oriented

Multitasking

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

Hexcel seeks a Credit & Collections Representative in Salt Lake City, UT, offering a hybrid work arrangement. The role includes managing daily collections, reviewing shipment holds, and ensuring timely payments while enforcing credit terms.

You will liaise with sales and operations to optimize cash flow and maintain customer relationships. The ideal candidate has a bachelor’s degree (preferred) and 5 years' experience in credit & collections or customer service, with strong Excel/Word skills and