Account Specialist — Customer Success & PO Management

Hexcel; Salt Lake City (UT); Vor Ort; USD 46.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health benefits

Employee Stock Purchase Plan

401(k) with company match

Paid sick time

Paid holidays

Paid vacation

Zusammenfassung

Hexcel is seeking an Account Representative for our Salt Lake City, UT location. This role provides direct support to customers, processes POs, verifies contracts, and ensures timely communication across teams to fulfill orders.

You will build strong customer relationships, manage quotes and delivery lead times, and support ITC/compliance while upholding Hexcel's commitment to quality and service in the aerospace materials sector.

Qualifikationen

• Bachelor’s degree preferred.
• Minimum 1 year related experience or training; or equivalent.
• Proficient in Internet and Microsoft Office Suite.
• ERP systems experience preferred.
• U.S. citizenship/permanent resident status or eligible work authorization.

Aufgaben

• Provide direct line of support to customer(s) as the key contact for the customer/supplier relationship.
• Enter customer purchase orders (POs) and verify price/lead time and contractual terms in ERP.
• Adhere to ITC/Legal obligations and coordinate with internal teams to fulfill customer needs.
• Communicate clearly in writing and verbally with customers and internal stakeholders.
• Assist with RFQ/RFP processes and monitor order status and credit terms.

Kenntnisse

Internet proficiency

MS Office

Customer service

Data entry

Ausbildung

Bachelor's degree

Tools

ERP systems

Jobbeschreibung

Hexcel is seeking an Account Representative for our Salt Lake City, UT location. This role provides direct support to customers, processes POs, verifies contracts, and ensures timely communication across teams to fulfill orders.

You will build strong customer relationships, manage quotes and delivery lead times, and support ITC/compliance while upholding Hexcel's commitment to quality and service in the aerospace materials sector.