Hybrid Creative Project Manager for Banking Projects

RR Donnelley & Sons; Columbus (OH); Ibrido; USD 60.000 - 91.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with company match

Medical, dental and vision coverage

Paid time off

Parental leave

Descrizione del lavoro

RR Donnelley is seeking a 1st shift Creative Project Manager/Workflow Coordinator for our Columbus, OH team. This role is 4 days onsite with 1 day remote, coordinating a graphic design/creative group supporting a banking client through the full project lifecycle.

You will act as liaison between clients and internal teams, manage schedules, estimates, and project tracking, while ensuring high-quality, on-time deliverables and proactive communication.

Competenze

• Bachelor's degree in area relative to the business.
• Minimum 5 years of relevant experience in a similar client facing position.
• Background in the Design and/or Banking industry preferred.
• Excellent computer skills; ability to learn new programs, and ability to provide basic troubleshooting.
• Must be proactive, collaborative, driven, and seek excellence in the execution of tasks.
• Experience in utilizing continuous improvement tools to create and track metrics.
• Complete understanding of the "Big Picture" which allows the individual to problem-solve, analyze potential solutions, and use sound judgment to make good business decisions.
• Ability to interpret and understand clients' expectations and guide creative teams.
• Strong project-management skills, organizational skills, and time-management skills.
• Proven track record with strong and effective client relationships and solution delivery.
• Superior presentation and communication skills, both written and verbal, with the ability to listen for understanding.
• Ability to manage multiple projects across multiple timelines in a dynamic environment.
• Excellent interpersonal skills; experience and ability to work with cross-functional teams, internally and client-side.
• Ability to anticipate needs on behalf of the client, not only to serve the client but also to increase volume and profitability.
• Knowledge of administrative software, including Microsoft Office (Excel, Word, PowerPoint) and Access; basic working knowledge of design or development skills/software (Adobe Creative Suite, including InDesign, Illustrator, Photoshop, and Acrobat)

Mansioni

• Act as primary day-to-day liaison between clients and internal creative teams.
• Manage projects, including scheduling, estimating, obtaining job detail information and job tracking.
• Establish and promote excellent customer service through effective and proactive communications to inform clients and other stakeholders on project status.
• Assemble appropriate resources/departments required to successfully implement the client's projects.
• Enter and track a high volume of data-related work components and updates to the client project tracking system
• Effectively manage multiple timelines and projects at various stages of a project life cycle
• Peer Proof creative to ensure the accuracy of specifications.
• Lead day-to-day management and optimization of projects, entering specifications using job management software, and ensuring proper priority is given to each job to meet client expectations.
• Demonstrate understanding in each area of Creative Services
• Attend and set relevant client meetings and project management status calls bringing in appropriate resources from Creative Services as needed.
• Maintain contact with clients and Creative team to set project milestones, create project estimates, track schedules, advise of job progress, scheduling concerns, and any requests for additional information or materials, when required.
• Maintain pre-set deadlines and produce innovative designs while understanding and adhering to clients' budgets for individual projects.
• Track and report on quality metrics and strategize with the client to develop customer loyalty.
• Trains other employees as needed.
• Perform other related duties and participate in special projects as assigned.

Conoscenze

Project management

Client relationships

Communication skills

Time management

Organizational skills

Cross-functional collaboration

Problem solving

Formazione

Bachelor's degree

Strumenti

Microsoft Office

Access

Adobe Creative Suite

Descrizione del lavoro

RR Donnelley is seeking a 1st shift Creative Project Manager/Workflow Coordinator for our Columbus, OH team. This role is 4 days onsite with 1 day remote, coordinating a graphic design/creative group supporting a banking client through the full project lifecycle.

You will act as liaison between clients and internal teams, manage schedules, estimates, and project tracking, while ensuring high-quality, on-time deliverables and proactive communication.