Hybrid Contract & Partnerships Coordinator

ADP, Inc.; New York (NY); Hybrid; USD 64,000 - 86,000; Full time

Job summary

The Community Service Society (CSS) is seeking a Junior Contract Manager in New York, NY to support higher education and employer engagement initiatives. You will assist with agreements, coordinate partner communications, and help track program milestones.

You will help maintain program data systems, compile reports, and provide administrative and programmatic support while working within a hybrid, two-days-onsite per week structure and three days remote.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in higher education, workforce development, nonprofit, or borrower-facing roles.
• 2–4 years of relevant experience in program coordination, administration, direct service, or similar roles.
• Strong organizational skills and attention to detail.
• Experience managing data and working with spreadsheets or tracking systems.
• Experience supporting partnerships or multi-stakeholder initiatives.
• Strong written and verbal communication skills.
• Experience with data tracking, reporting, or grant-funded program.
• Ability to engage empathetically with clients and support sensitive financial or education-related issues.

Responsibilities

• Support the execution of higher education and employer engagement initiatives.
• Assist with tracking project timelines, deliverables, and key milestones.
• Support development and management of agreements (e.g., MOUs, partnership agreements) with colleges, employers, and other stakeholders.
• Track partnership agreements and coordinate partner communications, ensuring timely follow-up and proper documentation.
• Maintain and update program data systems, ensuring accuracy and consistency across initiatives.
• Support data compilation and reporting on program outputs and outcomes for internal and external audiences.
• Coordinate logistics for meetings, convenings, and program activities, including scheduling, materials, and documentation.
• Maintain organized files, records, and shared systems to support efficient program operations.
• Assist in developing materials, summaries, and communications, and provide general administrative and programmatic support.
• Provide direct borrower support, including assisting clients with navigating repayment options, completing required processes, and resolving loan challenges under guidance from senior staff.
• Contribute to documenting borrower outcomes and integrating client insights into program learning and improvement.

Skills

Organizational skills

Written & verbal communication

Data tracking & analytics

Partnership management

Empathy with clients

Stakeholder engagement

Education

Bachelor's degree or equivalent experience

Tools

Spreadsheets

Job description

The Community Service Society (CSS) is seeking a Junior Contract Manager in New York, NY to support higher education and employer engagement initiatives. You will assist with agreements, coordinate partner communications, and help track program milestones.

You will help maintain program data systems, compile reports, and provide administrative and programmatic support while working within a hybrid, two-days-onsite per week structure and three days remote.