Hybrid Consumer Litigation Paralegal — Portfolio Manager

KeyBank National Association; Kentucky; Hybrid; USD 29,000 - 43,000; Full time

Job summary

KeyBank National Association seeks a Litigation Senior Specialist to independently manage a portfolio of consumer accounts in various stages of litigation across states. You will review pleadings, update internal systems, and coordinate with attorneys to advance cases while supporting multiple projects within the litigation team.

The role requires a paralegal background or legal experience with strong PC skills, and flexibility to work overtime or weekends.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree and/or Paralegal Certification preferred.
• Minimum 2 years in paralegal or litigation support preferred.
• Minimum 2 years in probate/estate planning, bankruptcy, mortgage servicing, or loss mitigation preferred.
• Strong PC skills with Office365, Excel and Adobe.
• Overtime availability, including weekends.
• Detail oriented with prioritization of multiple deadlines.
• PACER/CM-ECF navigation experience preferred.
• Knowledge of KeyBank internal systems is a plus.

Responsibilities

• Independently manage a portfolio of consumer accounts in various stages of litigation.
• Review litigation documents and pleadings filed in state court.
• Update account status and routing in internal systems.
• Assess and report on how litigation affects KeyBank products.
• Make recommendations with outside attorneys as needed.
• Attend meetings with management to discuss process issues.
• Handle inquiries and provide timely, sound responses to other lines of business or vendors.
• Prepare documentation for filing or attorney information on payments and liens.
• Manage projects for the litigation team and other lines of business.

Skills

Office365

Excel

Adobe

Education

Bachelor’s degree

Paralegal certification

Tools

CACS

CAS

ALS

CLS

MSP

Hogan

TSYS

Tymetrix

ASF

Job description

KeyBank National Association seeks a Litigation Senior Specialist to independently manage a portfolio of consumer accounts in various stages of litigation across states. You will review pleadings, update internal systems, and coordinate with attorneys to advance cases while supporting multiple projects within the litigation team.

The role requires a paralegal background or legal experience with strong PC skills, and flexibility to work overtime or weekends.