Hybrid Commercial Loan Specialist: Closings & Admin

Arbor Bank; Omaha (NE); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Arbor Bank in Omaha, NE seeks a Commercial Loan Administrator to manage pre-closing activities, coordinate with credit, and oversee loan document preparation and due diligence. The role interfaces with customers and lenders, supporting DDA openings and portfolio management.

The ideal candidate has strong organizational skills, attention to detail, and the ability to communicate clearly with internal and external stakeholders.

Qualifications

• High school diploma or equivalent required; associate degree or relevant post-secondary education preferred.
• Minimum of 2 years of banking, lending, loan administration, commercial banking, or related financial services experience preferred.
• Ability to read, interpret, and apply established bank policies, procedures, loan approval requirements, and applicable regulatory requirements.
• Strong organizational skills with the ability to manage multiple loan transactions, deadlines, customers, and workflow priorities simultaneously.
• Strong attention to detail and accuracy, particularly when reviewing loan, collateral, entity, title, insurance, and other due diligence documentation.
• Ability to identify discrepancies, missing information, documentation deficiencies, and potential issues and take appropriate steps to resolve or escalate them.
• Ability to communicate clearly, professionally, and effectively with customers, lenders, credit personnel, attorneys, title companies, appraisers, insurance providers, and other internal and external parties.
• Ability to work independently within established policies, procedures, and assigned authority while appropriately seeking guidance or escalation when needed.
• Ability to research and self-source information using available systems, policies, procedures, and other resources.
• Ability to maintain confidentiality and exercise appropriate judgment when handling customer, financial, credit, and loan information.
• Proficiency with Microsoft Office applications and the ability to learn and effectively use loan administration, document preparation, core banking, workflow, and other banking systems.
• Ability to meet established deadlines, service standards, quality expectations, and workflow requirements.
• Regular and reliable attendance is an essential function of the position.

Responsibilities

• To work with various officers, attorneys and other third-party personnel to coordinate loan requests and closing.
• Coordinate with credit teams to ensure loans request are in underwriting or fully approved. Collect final loan approval for the file.
• Prepare Loan Documents in Laser Pro and assist in setting closing dates.
• Collect all due diligence items needed for a loan closing including corporate docs, title, appraisal, appraisal review, credit reports, collateral documentation, serial numbers etc.
• Oversee department workflow and ensure all parties are aware of weekly closings, account openings, underwriting status, and customer calls.
• Ensure that the loan transactions are carried out within the assigned parameters of the bank’s loan policy.
• Answer customer inquiries around loans, DDAs, and general questions.
• To prepare, obtain, order, and analyze all the pertinent documentation and to carry out the verification of moderate to complex loan transactions.
• To provide valuable assistance in reviewing, preparing, and maintaining various credit files and to follow up on outstanding items.
• To process advances and disbursements as well as to be involved in preparation of the payoff letters.
• To review the closing documentation to ensure that the term and structure of the loans are in conformance with the policies of the bank.
• May be involved in periodic audits and works with external as well as internal parties to ensure the receipt of the vital loan documents and its final disposition.
• Review due diligence documents including but not limited to purchase contracts, entity documents, lease agreements, UCC searches and title and insurance policies.
• Responsible for safekeeping of original notes and collateral.
• Process adverse action and withdrawn files, including sending out declination letters and filling out adverse action forms.
• Maintain tickler system, including creation of and regular monitoring of ticklers.
• Process loan payments.
• Communicates with Loan officers about discrepancies, customer issues, outstanding ticklers, etc.
• Project a professional image in dress, manner, communication, and focus.
• Demonstrate commitment, dependability, and respect for team members,
• Regular and predictable attendance, punctuality, and adherence to agreed-upon schedule of availability.
• Perform physical requirements as described in the Physical Requirements section.
• Special projects and other duties as assigned or needed.

Skills

Organizational skills

Communication skills

Microsoft Office

Attention to detail

Independent work

Confidentiality

Self-sourcing information

Education

High school diploma

Associate degree preferred

Tools

Laser Pro

Core banking systems

Job description

Arbor Bank in Omaha, NE seeks a Commercial Loan Administrator to manage pre-closing activities, coordinate with credit, and oversee loan document preparation and due diligence. The role interfaces with customers and lenders, supporting DDA openings and portfolio management.

The ideal candidate has strong organizational skills, attention to detail, and the ability to communicate clearly with internal and external stakeholders.