Hybrid Commercial Lines Account Manager — Growth & Impact

gpac; Minnesota; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative in-office environment

Long-term growth potential

Job summary

gpac in Minnesota is seeking an experienced Commercial Lines Customer Service Account Manager to support and manage a mid-market book in the Elm Grove area. This hybrid, in-office role emphasizes accuracy, documentation, and efficient internal workflows.

The position requires 5+ years of Commercial Lines experience, a Minnesota P&C license, and strong knowledge across GL, Property, Auto, Umbrella, and Workers' Comp.

Qualifications

• 5+ years of Commercial Lines experience.
• Active Minnesota Property & Casualty license.
• Strong knowledge of GL, Property, Auto, Umbrella, and Workers' Comp.
• Demonstrated ability to manage renewals and service accounts independently.
• Proficiency with agency management systems like Applied Epic or AMS360.
• Exceptional attention to detail and time management.

Responsibilities

• Manage the administrative servicing of a commercial book of business with accuracy and documentation.
• Prepare renewal timelines, exposure summaries, and organized submission packets.
• Process endorsements, audits, cancellations, and policy changes promptly.
• Issue and track Certificates of Insurance and ensure contractual compliance.
• Review policies for accuracy prior to delivery.
• Maintain clean electronic files within the agency management system.
• Monitor renewal schedules and follow up to meet deadlines.
• Coordinate communication between clients, carriers, and internal teams to keep workflows moving.

Skills

Commercial Lines

Attention to detail

Organization

Renewals management

Independent work

Tools

Applied Epic

AMS360

Job description

gpac in Minnesota is seeking an experienced Commercial Lines Customer Service Account Manager to support and manage a mid-market book in the Elm Grove area. This hybrid, in-office role emphasizes accuracy, documentation, and efficient internal workflows.

The position requires 5+ years of Commercial Lines experience, a Minnesota P&C license, and strong knowledge across GL, Property, Auto, Umbrella, and Workers' Comp.