Commercial Lines Account Manager

gpac; Minnesota; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative in-office environment

Long-term growth potential

Job summary

gpac in Minnesota is seeking an experienced Commercial Lines Customer Service Account Manager to support and manage a mid-market book in the Elm Grove area. This hybrid, in-office role emphasizes accuracy, documentation, and efficient internal workflows.

The position requires 5+ years of Commercial Lines experience, a Minnesota P&C license, and strong knowledge across GL, Property, Auto, Umbrella, and Workers' Comp.

Qualifications

• 5+ years of Commercial Lines experience.
• Active Minnesota Property & Casualty license.
• Strong knowledge of GL, Property, Auto, Umbrella, and Workers' Comp.
• Demonstrated ability to manage renewals and service accounts independently.
• Proficiency with agency management systems like Applied Epic or AMS360.
• Exceptional attention to detail and time management.

Responsibilities

• Manage the administrative servicing of a commercial book of business with accuracy and documentation.
• Prepare renewal timelines, exposure summaries, and organized submission packets.
• Process endorsements, audits, cancellations, and policy changes promptly.
• Issue and track Certificates of Insurance and ensure contractual compliance.
• Review policies for accuracy prior to delivery.
• Maintain clean electronic files within the agency management system.
• Monitor renewal schedules and follow up to meet deadlines.
• Coordinate communication between clients, carriers, and internal teams to keep workflows moving.

Skills

Commercial Lines

Attention to detail

Organization

Renewals management

Independent work

Tools

Applied Epic

AMS360

Job description

Commercial Lines Customer Service Account Manager

In-Office/hybrid-various locations in Minnesota

My client is seeking a highly organized, process-driven Commercial Lines Account Manager to support and help manage a mid-market book of business in their Elm Grove office. This role is ideal for an experienced insurance professional who values accuracy, consistency, and strong internal workflows.

Key Responsibilities

• Manage the administrative servicing of a commercial book of business with a strong focus on accuracy and documentation
• Prepare renewal timelines, exposure summaries, and organized submission packets
• Process endorsements, audits, cancellations, and policy changes in a timely and precise manner
• Issue and track Certificates of Insurance, ensuring compliance with contractual requirements
• Review policies and endorsements for accuracy prior to delivery
• Maintain clean, well-documented electronic files within the agency management system
• Monitor renewal schedules and proactively follow up to ensure deadlines are met
• Coordinate communication between clients, carriers, and internal team members to keep workflows moving efficiently

Qualifications

• 5+ years of Commercial Lines experience
• Active Minnesota Property & Casualty license
• Strong knowledge of GL, Property, Auto, Umbrella, and Workers' Comp
• Demonstrated ability to manage renewals and service accounts independently
• Proficiency with Applied Epic, AMS360, or similar systems
• Exceptional attention to detail, organization, and time management

My client offers competitive compensation, a collaborative in-office environment, and long-term growth potential.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.