Hybrid Commercial Insurance Account Manager

HUB International; Annapolis (MD); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Savings Plan

Life and Disability Plans

Flexible Work Arrangements

Paid Time Off

Job summary

HUB International in Annapolis, MD is hiring an Account Manager to join our Commercial Lines team on a hybrid schedule. You will analyze accounts, advise clients on coverage, build relationships, and support production goals while staying current with industry changes and using HUB's systems.

The ideal candidate will have 2+ years in commercial lines, an active Property & Casualty license, and strong communication and organizational skills.

Qualifications

• Two years of commercial lines insurance experience.
• Thorough knowledge of commercial lines coverages and markets.
• Property and Casualty Insurance license.
• High School diploma or equivalent; AA and/or college degree preferred.
• Excellent oral and written communications skills.
• Superior customer service and problem-solving skills.
• Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems.
• Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
• Ability to work in a team environment.
• High level attention to detail is essential.
• Excellent organizational, interpersonal, and communication skills.

Responsibilities

• Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
• Acquire understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.
• Develop and maintain relationships with clients to ensure that all service needs are met.
• Stay abreast of changes in the insurance industry and other external conditions that may impact their clients.
• Make appropriate recommendations to clients in response to those changes independent of manager approval.
• Act as liaison between clients and insurance carriers to resolve service issues.
• May also negotiate with underwriters and carriers.
• Troubleshoots claims and billing issues.
• Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
• Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
• Prepare client proposals based on client’s needs, rates, and coverages.
• Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
• Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.
• Maintain the accuracy of data in the agency management system.
• May handle collections of premiums due.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
• Other responsibilities as assigned by Manager.

Skills

Communication skills

Customer service

Microsoft Office

Teamwork

Attention to detail

Problem-solving

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Agency management system

Job description

HUB International in Annapolis, MD is hiring an Account Manager to join our Commercial Lines team on a hybrid schedule. You will analyze accounts, advise clients on coverage, build relationships, and support production goals while staying current with industry changes and using HUB's systems.

The ideal candidate will have 2+ years in commercial lines, an active Property & Casualty license, and strong communication and organizational skills.