Senior Commercial Account Leader — Grow Client Impact

HUB International; Annapolis (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Flexible work arrangements

Paid time off

Job summary

HUB International in Annapolis, MD is seeking a Senior Account Manager to service middle-market commercial insurance accounts with a designated Producer. You will develop client relationships and round accounts while aligning with HUB’s policies.

The role requires seven years of commercial lines experience, a Property and Casualty license, strong communication, and proficiency with Microsoft Office and agency management systems. You will contribute to meeting production goals and grow with HUB.

Qualifications

• Seven years of commercial lines insurance experience.
• Thorough knowledge of commercial lines coverages and markets.
• Property and Casualty Insurance license.
• Advanced professional designation (ARM, CIC, CPCU) desirable.
• Excellent oral and written communications skills.
• Superior customer service and problem-solving skills.
• Proficiency with Microsoft Office and automated agency management systems.
• Ability to work in a team environment.
• Detail-oriented with strong organizational skills.

Responsibilities

• Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
• Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.
• Develop and maintain relationships with clients to ensure that all service needs are met.
• Stays abreast of changes in the insurance industry and other external conditions that may impact their clients.
• Maks appropriate recommendations to clients in response to those changes independent of manager approval.
• Acts as liaison between clients and insurance carriers to resolve service issues.
• May also negotiate with underwriters and carriers.
• Troubleshoots claims and billing issues.
• Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
• Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
• Prepare client proposals based on client’s needs, rates, and coverages.
• Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
• Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.
• Maintain the accuracy of data in the agency management system.
• May handle collections of premiums due.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

Skills

Commercial lines experience

Excellent communication

Customer service skills

Teamwork

Education

High School diploma or equivalent; AA and/or college degree preferred

Property and Casualty license

Advanced professional designation (ARM, CIC, CPCU)

Tools

Microsoft Office

Agency management systems

Job description

HUB International in Annapolis, MD is seeking a Senior Account Manager to service middle-market commercial insurance accounts with a designated Producer. You will develop client relationships and round accounts while aligning with HUB’s policies.

The role requires seven years of commercial lines experience, a Property and Casualty license, strong communication, and proficiency with Microsoft Office and agency management systems. You will contribute to meeting production goals and grow with HUB.