Hybrid Collections Specialist – Growth & Impact

Sound Credit Union; Tacoma (WA); Híbrido; USD 31 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits (medical, dental, and

401k match + profit sharing

Paid PTO 3 weeks

Annual holidays

Tuition assistance

Resumo da oferta

Sound Credit Union is seeking a Loss Management Representative in Tacoma, WA for a full-time role at our corporate office. The position requires a High School Diploma or equivalent and 2+ years in a financial institution, with a hybrid travel schedule and a Monday–Friday shift plus rotating Saturdays.

Compensation ranges from $22.86 to $34.28 per hour, with a targeted range of $22.86–$28.57 based on experience and education.

Qualificações

• 2+ years of experience in a financial institution
• Account collection experience preferred
• High School Diploma or equivalent

Responsabilidades

• Contact members through various channels to resolve delinquent accounts, negotiate payment arrangements, and document collection efforts while preparing regular activity reports.
• Manage charged-off loan recovery processes, recommend charge-offs and legal actions, and handle bankruptcy accounts, including monitoring and reviewing assigned cases.
• Administer insurance follow-ups, respond to credit bureau disputes, and ensure high member satisfaction.

Conhecimentos

Excellent communication

Customer relationships

Detail oriented

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Sound Credit Union is seeking a Loss Management Representative in Tacoma, WA for a full-time role at our corporate office. The position requires a High School Diploma or equivalent and 2+ years in a financial institution, with a hybrid travel schedule and a Monday–Friday shift plus rotating Saturdays.

Compensation ranges from $22.86 to $34.28 per hour, with a targeted range of $22.86–$28.57 based on experience and education.