Hybrid Collections & Payments Specialist

DLA Piper; Atlanta (GA); Hybrid; USD 55,000 - 90,000; Full time

Job summary

DLA Piper in Atlanta is seeking a Collections Specialist to support onboarding, payments, and financial reporting. The role collaborates with collections managers to ensure accurate accounting operations and timely processing.

The position requires strong customer service, financial analysis, and communication skills, with experience in AR and law-firm environments preferred. A hybrid work arrangement is available.

Qualifications

• Must have strong customer service and financial analysis skills.
• Experience with collections, accounts receivable, or financial administration preferred.
• Proficiency with MS Word/Excel; ability to learn additional tools through training.

Responsibilities

• Assist in client onboarding and set up new client profiles.
• Process vendor forms and ensure accuracy with policy.
• Handle credit card payments and ensure timely posting to accounts.
• Generate reports on outstanding balances and collections activity.
• Investigate payment discrepancies and coordinate resolutions.
• Prepare and submit refund documentation in Chrome River.
• Provide administrative support to collections managers.

Skills

Customer service

Financial analysis

Accounts receivable

Vendor management

Attention to detail

Communication

Multitasking

Education

High School Diploma or GED

Associate's Degree

Tools

Aderant

Chrome River

Workday

PayPal

MS Office Suite

ARCS

Job description

DLA Piper in Atlanta is seeking a Collections Specialist to support onboarding, payments, and financial reporting. The role collaborates with collections managers to ensure accurate accounting operations and timely processing.

The position requires strong customer service, financial analysis, and communication skills, with experience in AR and law-firm environments preferred. A hybrid work arrangement is available.