Hybrid Clinical Operations Leader for Quality & Compliance

THE JOSSELYN CENTER NFP; Northbrook (IL); Presencial; USD 70.000 - 85.000; Jornada completa

Descripción de la vacante

The Josselyn Center NFP in Northbrook, IL seeks a Clinical Operations Manager to provide clinical and operational leadership for assigned programs and staff. This hybrid role ensures high-quality, compliant service delivery, while monitoring documentation, workflows, staff productivity, and performance.

The successful candidate will supervise up to five clinicians, coach staff on administrative responsibilities, collaborate with clinical supervisors, and help develop policies in line with

Formación

• Licensed for independent clinical practice in Illinois in mental health or a related field.
• Administrative, supervisory and organizational skills demonstrated.
• Experience leading staff, coordinating schedules and workflows.
• Experience with EHR/EMR, Microsoft Office, scheduling tools and dashboards.
• Advanced oral and written communication skills.
• Critical thinking, analytical, and creative problem-solving abilities.

Responsabilidades

• Oversee administrative, clinical and service functions to ensure quality, compliant and efficient service delivery.
• Monitor documentation, workflows, staff productivity and operational performance.
• Provide coaching and support to clinical staff on administrative responsibilities.
• Collaborate with Clinical Supervisors and Directors on compliance, quality improvement and evaluations.
• Be available to handle crisis requests for clinical and front desk staff.
• Develop and update policies and compliance documentation.

Conocimientos

Administrative leadership

Staff supervision

Clinical leadership

Documentation workflows

Communication skills

Educación

Graduate degree

Herramientas

EHR/EMR systems

Microsoft Office

Descripción del empleo

The Josselyn Center NFP in Northbrook, IL seeks a Clinical Operations Manager to provide clinical and operational leadership for assigned programs and staff. This hybrid role ensures high-quality, compliant service delivery, while monitoring documentation, workflows, staff productivity, and performance.

The successful candidate will supervise up to five clinicians, coach staff on administrative responsibilities, collaborate with clinical supervisors, and help develop policies in line with