Hybrid Clinic Coordinator: Care Coordination & Patient Prep

Optum; Cypress (CA); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

OptumCare in Cypress, CA is seeking a Clinic Coordinator for a hybrid role that supports central clinic operations and patient care across regions. You will help ensure complete patient information in the EMR, prep for visits, and coordinate with the care team to deliver efficient, quality care.

The position involves regional travel to multiple clinics, three in-office days per week, and collaboration with multidisciplinary teams.

Qualifications

• High School Diploma or GED.
• 1+ years of health care or customer service with solid communication skills.
• Proven knowledge of healthcare industry, roles and terminology.
• Experience with EMR computer applications.
• Proven knowledge of general office procedures.
• Basic level proficiency in Microsoft Office.
• Ability to travel to multiple work locations.

Responsibilities

• Ensure patient information is available in EMR prior to visits.
• Review charts for last visits, gaps, and recent hospital discharges.
• Initiate pre-visit calls to prepare patients for appointments.
• Prepare visits, reconcile data, and generate standing orders in EMR.
• Follow up on referrals and coordinate with other departments.
• Document medication refill requests and changes in EMR.
• Coordinate care planning with the multidisciplinary team.
• Participate in care team meetings and schedule appointments as needed.

Skills

Communication

Customer service

Office procedures

Travel readiness

Education

High School Diploma/GED

Medical Assisting Certification

Tools

EMR software

Microsoft Office

Job description

OptumCare in Cypress, CA is seeking a Clinic Coordinator for a hybrid role that supports central clinic operations and patient care across regions. You will help ensure complete patient information in the EMR, prep for visits, and coordinate with the care team to deliver efficient, quality care.

The position involves regional travel to multiple clinics, three in-office days per week, and collaboration with multidisciplinary teams.