Clinic Care Coordinator: Patient Navigator & Care Ops

UnitedHealth Group; Cypress (CA); Hybrid; Confidential; Full time

Job summary

UnitedHealth Group is seeking a Clinic Coordinator to support central clinic operations and care coordination in Cypress, CA. You will ensure patient information is ready in the EMR, review charts, perform chart reviews, and coordinate pre-visit preparations in collaboration with care teams.

The role involves coordinating care across regions, conducting patient outreach, and ensuring documentation is complete.

Qualifications

• 1+ years of health care or customer service work experience.
• Proven working knowledge of the healthcare industry, roles, and terminology.
• Experience with EMR computer applications.
• Proven working knowledge of general office procedure.
• Basic level proficiency in Microsoft Office.
• Ability to travel to multiple work locations.

Responsibilities

• Coordinate central clinic operations to support patient care.
• Prepare patient records and chart reviews prior to visits.
• Initiate patient outreach and outreach for care gaps.
• Assist with scheduling and coordinating care with the multidisciplinary team.
• Travel to regional clinics as needed and support care coordination teams.

Skills

Customer service

Communication

Multitasking

Bilingual

Education

High School Diploma/GED

Medical Assisting Certification

Tools

EMR software

Microsoft Office

Job description

UnitedHealth Group is seeking a Clinic Coordinator to support central clinic operations and care coordination in Cypress, CA. You will ensure patient information is ready in the EMR, review charts, perform chart reviews, and coordinate pre-visit preparations in collaboration with care teams.

The role involves coordinating care across regions, conducting patient outreach, and ensuring documentation is complete.