Hybrid Claims Supervisor II – Commercial Auto (BI)

First Insurance Company Of Hawaii; Phoenix (AZ); Hybrid; USD 114,000 - 148,000; Full time

Benefits offered by this job

Hybrid work model

Tuition reimbursement

401K match

Job summary

Philadelphia Insurance Companies, a member of the Tokio Marine Group, seeks a Claims Supervisor II - Commercial Auto - BI to lead a team of claims adjusters and technical staff.

This role oversees investigations, ensures adherence to corporate procedures and budgets, drives customer service quality, and participates in hiring, training and staff development. We offer a hybrid work model with remote flexibility and national opportunities.

Qualifications

• HS diploma required; bachelor's degree preferred.
• 10+ years related experience and/or training.
• Associate in Claims, CPCU or related studies.
• Experience with Windows operating system.
• Basic Word processing skills.

Responsibilities

• Supervises claims adjusters and staff to manage day-to-day handling and settlements.
• Oversees the investigation of insurance claims.
• Ensures adherence to corporate claims procedures and budgets.
• Monitors customer service quality and productivity targets.
• Participates in hiring, training and development of claims staff.

Skills

Supervisory experience

Staff development

Leadership

Education

High School Diploma

Bachelor's degree preferred

Associate in Claims / CPCU studies

Tools

Microsoft Word

Windows OS

Job description

Philadelphia Insurance Companies, a member of the Tokio Marine Group, seeks a Claims Supervisor II - Commercial Auto - BI to lead a team of claims adjusters and technical staff.

This role oversees investigations, ensures adherence to corporate procedures and budgets, drives customer service quality, and participates in hiring, training and staff development. We offer a hybrid work model with remote flexibility and national opportunities.