Hybrid Claims Specialist (Property & Casualty)

Liberty Mutual Group; United States; Hybrid; USD 55,000 - 85,000; Full time

Job summary

Liberty Mutual Insurance is seeking an Associate Claims Specialist to develop the knowledge required to investigate, determine liability, and negotiate settlements for mid-sized and large commercial claims.

The role is hybrid, with in-office attendance twice a month within 50 miles of select offices, and a focus on service to policyholders and customers. You will participate in training and mentorship while handling property/casualty and disability claims.

Qualifications

• Bachelor’s degree or equivalent; analytical ability to gather information and draw conclusions.
• Strong interpersonal and negotiation abilities.
• Ability to communicate clearly with appropriate level of detail.
• Licensing may be required in some states.

Responsibilities

• Investigates new claims by reviewing first reports of loss and supporting materials to gather information.
• Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
• Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
• Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
• Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
• Makes effective use of loss management techniques and other resources.
• Updates files and provides comprehensive reports as required.

Skills

Interpersonal skills

Analytical skills

Negotiation

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual Insurance is seeking an Associate Claims Specialist to develop the knowledge required to investigate, determine liability, and negotiate settlements for mid-sized and large commercial claims.

The role is hybrid, with in-office attendance twice a month within 50 miles of select offices, and a focus on service to policyholders and customers. You will participate in training and mentorship while handling property/casualty and disability claims.