Hybrid Claims Advocate - Paid Training & Growth

PURE Insurance; Scottsdale (AZ); Hybrid; USD 53,000 - 56,000; Full time

Benefits offered by this job

Commuter assistance

Paid onboarding program

Job summary

PURE Insurance is seeking an Entry-Level Claims Associate in Scottsdale, AZ for a paid onboarding program. The role involves taking member calls, providing exceptional service, and guiding claims through the lifecycle with empathy and accuracy.

The eight-week onboarding sets you up with state licensing and designation support, with the potential to advance to higher levels. Hybrid schedule and commuter support are offered.

Qualifications

• No formal degree required; eight-week paid onboarding program to start in the role.
• Strong customer-service mindset with a focus on empathy and clear communication.
• Ability to listen, interpret member needs, and resolve inquiries effectively.

Responsibilities

• Take phone calls from members and respond to inquiries with empathy and accuracy.
• Handle follow-ups on claims, apply coverage, and set reserves as needed.
• Process requests via phone, email and mail, ensuring smooth claims lifecycle.

Skills

Customer service

Communication

Empathy

Active listening

Problem solving

Tools

CRM software

Job description

PURE Insurance is seeking an Entry-Level Claims Associate in Scottsdale, AZ for a paid onboarding program. The role involves taking member calls, providing exceptional service, and guiding claims through the lifecycle with empathy and accuracy.

The eight-week onboarding sets you up with state licensing and designation support, with the potential to advance to higher levels. Hybrid schedule and commuter support are offered.