Hybrid CityWorks & SQL Applications Analyst II

Novalink Solutions LLC; Nashville (TN); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Novalink Solutions LLC in Nashville, TN is seeking an Info Sys Applications Analyst 2 to provide primary application support for CityWorks and related systems.

The role includes testing, business analysis, Crystal Reports and SQL query work, and close collaboration with IT teams and end users, all within a hybrid work setup in Nashville.

Strong communication skills and 4–6 years of relevant experience are required, along with readiness to contribute to training and documentation efforts.

Qualifications

• Clear verbal and written communication
• Proficient with SQL and reporting tools
• Experience with user support and training

Responsibilities

• Provide primary application support for CityWorks and related systems
• Perform testing (plans/cases) and troubleshoot applications
• Create/modify reports in Crystal Reports and write SQL queries
• Conduct business analysis, define work plans, deliverables and status reports
• Coordinate with process owners, users, ITS team and consultants
• Assist in end-user training and preparation of training materials

Skills

Communication skills

Job description

Novalink Solutions LLC in Nashville, TN is seeking an Info Sys Applications Analyst 2 to provide primary application support for CityWorks and related systems.

The role includes testing, business analysis, Crystal Reports and SQL query work, and close collaboration with IT teams and end users, all within a hybrid work setup in Nashville.

Strong communication skills and 4–6 years of relevant experience are required, along with readiness to contribute to training and documentation efforts.