Crystal Reports Developer & SQL Analyst

Prospect Infosystem Inc.; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Prospect Infosystem Inc. in Nashville is seeking an experienced application support analyst to provide primary CityWorks support for select government departments. The role includes testing, troubleshooting, business analysis, and coordination with ITS and stakeholders.

You will create reports in Crystal Reports, run SQL queries, and perform data extracts from SQL data warehouses. Experience with CityWorks configuration and user training is required for successful delivery.

Qualifications

• Experience with CityWorks configuration and support.
• Crystal Reports experience for reporting requirements.
• SQL queries for extraction/updating of data.
• Coordinate end-user meetings and deliver training materials.

Responsibilities

• Providing primary application support for CityWorks for government departments.
• Performing application testing (test plans/cases and execution) and troubleshooting.
• Performing business analysis activities and delivering status reports.
• Data extracts from SQL based on user requests and public requests.
• Coordinating with process owners, users, ITS, and consultants.
• Preparing and updating training materials for end-user training.

Skills

Business analysis

Stakeholder coordination

User level meetings

Training coordination

Tools

CityWorks

Crystal Reports

SQL

SSMS

Job description

Prospect Infosystem Inc. in Nashville is seeking an experienced application support analyst to provide primary CityWorks support for select government departments. The role includes testing, troubleshooting, business analysis, and coordination with ITS and stakeholders.

You will create reports in Crystal Reports, run SQL queries, and perform data extracts from SQL data warehouses. Experience with CityWorks configuration and user training is required for successful delivery.