Hybrid Channel Architect — Digital Experience

Hewlett Packard Enterprise; Spring (TX); Hybrid; USD 109,000 - 251,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Digital Experience Architect in Texas to support a designated L2C Channel domain. You will help design future-state processes, data and system designs, and document requirements and design artifacts while partnering with business and technology stakeholders.

You will translate business needs into process maps, journey models, and architecture artifacts, ensuring traceability and alignment across sales, CRM, CPQ, ERP, and other enterprise platforms.

Qualifications

• Foundational understanding of business architecture, process design, and digital transformation concepts.
• Experience creating process maps, journey maps, capability models, or functional design documentation
• Strong analytical and systems-thinking capabilities
• Ability to understand relationships between business processes, data, technology, and operating models
• Strong communication and facilitation skills
• Ability to work independently while collaborating within large cross-functional teams

Responsibilities

• Architecture Development: Support development of future-state business processes, capabilities, policies, user experiences, and digital solution designs within the assigned L2C domain.
• Requirements Analysis: Analyze business and functional requirements and translate them into process, capability, data, and system design implications.
• Design Artifact Ownership: Own development and maintenance of process flows, journey maps, capability models, business rules documentation, design inventories, and supporting architecture artifacts.
• Experience Modeling: Support creation of personas, experience blueprints, service journeys, and user-centric design assets that guide detailed solution design.
• Impact Assessment: Evaluate upstream and downstream impacts of proposed design decisions across people, process, technology, and data domains.
• Design Workshop Support: Participate in architecture and design workshops; document outcomes, design decisions, dependencies, assumptions, and unresolved questions.
• Cross-Pillar Alignment: Collaborate with other architecture domains to identify integration points, design dependencies, and opportunities for standardization and harmonization.
• Decision Traceability: Maintain architecture repositories, decision logs, and design documentation to ensure traceability from business requirements through future-state design.
• Architecture Recommendations: Perform analysis and develop recommendations to support architect-led decision making and solution evaluation.

Skills

Business architecture

Process mapping

Analytical thinking

Systems thinking

Communication

Independent & teamwork

Education

Bachelor's degree

Tools

CRM

CPQ

ERP

Order Management

PLM

Data

Workflow platforms

Job description

Hewlett Packard Enterprise is seeking a Digital Experience Architect in Texas to support a designated L2C Channel domain. You will help design future-state processes, data and system designs, and document requirements and design artifacts while partnering with business and technology stakeholders.

You will translate business needs into process maps, journey models, and architecture artifacts, ensuring traceability and alignment across sales, CRM, CPQ, ERP, and other enterprise platforms.