Hybrid Case Manager – Group Insurance & Billing Pro

5Star Life Insurance Company; Lincoln (NE); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

401k plan with employer match

Paid time off

Paid holidays

Life insurance

Short/long-term disability

Employee assistance program

Career growth opportunities

On-site gym (Alexandria, VA)

Job summary

Armed Forces Benefit Association (AFBA) and 5Star Life Insurance Company in Lincoln, NE seek a Case Manager to handle daily administration of voluntary group accounts with emphasis on billing and premium reconciliation. The role offers a flexible hybrid work setup, with 3 in-office days and up to 2 remote days each week.

Responsibilities include managing group accounts, ensuring accurate billing, maintaining records, and supporting customers to resolve issues.

Qualifications

• Bachelor’s degree in accounting or finance preferred.
• Experience with premium billing and reconciliation or accounting coursework.
• Solid understanding of basic accounting principles.

Responsibilities

• Manage and oversee group accounts for daily activities.
• Billing and reconciliation of premiums; reconcile and post remittances.
• Coordinate with necessary parties to maintain account statuses.
• Maintain records of premium activity and provide regular reports.
• Assist customers, draft correspondence, and drive service improvements.

Skills

Billing & reconciliation

Accounting principles

Customer service

Education

Bachelor’s in accounting or finance

Equivalent experience in financial industry

Job description

Armed Forces Benefit Association (AFBA) and 5Star Life Insurance Company in Lincoln, NE seek a Case Manager to handle daily administration of voluntary group accounts with emphasis on billing and premium reconciliation. The role offers a flexible hybrid work setup, with 3 in-office days and up to 2 remote days each week.

Responsibilities include managing group accounts, ensuring accurate billing, maintaining records, and supporting customers to resolve issues.