Premium Billing Specialist

Armed Forces Benefits Assoc.; Lincoln (NE); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

401k plan with generous employer match

Paid time off

Paid holidays (12)

Life insurance

Short- and long-term disability

Employee assistance program

Career growth opportunities

On-site gym and locker rooms (Alexandr

Job summary

Armed Forces Benefits Assoc. (AFBA) is seeking a Premium Billing Specialist in Lincoln, NE. The role focuses on applying payments, reconciling accounts, and supporting internal and external partners within the Policy Administration team.

Ideal candidates have a HS diploma (some college preferred), basic accounting experience, and strong Excel skills. This on-site position offers solid benefits and room for growth within the organization.

Qualifications

• HS diploma, some college preferred.
• Experience in basic financial accounting.
• Strong proficiency in Excel.

Responsibilities

• Apply payments to groups and individuals; reconcile as needed.
• Support Account Managers and New Business teams in agent account accuracy.
• Respond to agent emails and calls; reset log-in passwords; assist in training.
• Prepare, review, and disseminate reports and tax forms (Schedule As, Form 5500s) and support audits.

Skills

Analysis and comprehension skills

Financial concepts

Office tools

Salesforce

Insurance knowledge

Communication

Independent work

Team collaboration

Presentation skills

Education

HS diploma

Tools

Excel

Microsoft Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time, Regular NE - Lincoln, Lincoln, NE, US

Salary Range: $48,000.00 To $50,000.00 Annually

General Description

At 5Star, customer experience is our differentiator. The Premium Billing Specialist is an important part of the Policy Administration team. Processing payments efficiently and accurately, this role will interact regularly with both our internal sales and support teams, as well as external agents and groups. This role ensures that our external partners and customers receive the information they need in a timely manner, developing relationships through friendly and accurate interactions.

Essential Duties and Responsibilities

• This role will primarily focus on applying payments received to groups and individuals, reconciling as needed and working with internal teams and external clients to resolve discrepancies.
• Additionally, this role will help support Account Managers and New Business teams in ensuring agent accounts are accurate.
• Responding to agent emails and calls, the Specialist will provide requested information, reset log-in passwords, assist in agent portal training, and provide general information requested.
• On an ad-hoc basis, the Specialist will assist in the preparation, review, and dissemination of various reports and tax forms, including Schedule As, Form 5500s, commission payment schedules, and other items as needed, and provide information to support internal and external audits.

Education, Licensure, Certification, and Experience

• HS diploma, some college preferred
• Experience in basic financial accounting
• Strong proficiency in Excel

Knowledge, Skills, and Abilities

• Analysis and comprehension skills
• Knowledge of basic financial concepts
• Familiarity with using Microsoft tools such as Word and other Office products
• Familiarity with SalesForce
• Working understanding of insurance business and processes
• Good command over spoken and written communication
• Ability to thrive under own direction and as part of a larger project team
• Organizational and presentation skills

Benefits we offer:

• health insurance (medical, dental, and vision)
• flexible spending accounts (medical and dependent care)
• 401k plan with generous employer match
• paid time off
• paid holidays (12)
• life insurance
• short- and long-term disability insurance
• employee assistance program
• career growth opportunities
• on-site gym and locker rooms (Alexandria, VA office only)
• friendly, collaborative culture

Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans' statuses, disabilities, and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace, we are committed to creating an inclusive environment for all employees. AFBA and 5Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact Human Resources ([e-mail]). EEO is the Law (Link to external DOL site). AFBA and 5Star Life Insurance Company is an Equal Opportunity Employer and an E-Verify Employer.