Hybrid Case Manager — Childcare Access & Subsidized Care

Compass Sf; San Francisco (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan (5% after 1 year)

Job summary

Compass Family Services is hiring a Case Manager for the Compass Childcare Support Services in San Francisco. This full-time role focuses on helping homeless families access and enroll in high-quality subsidized childcare for children aged 0-5, enabling parents to work, study, or search for jobs.

The position offers $27–$31 per hour, in-person work at 37 Grove St, with a possibility to work remotely one day per week after initial period, and benefits including health, retirement, and paid time

Qualifications

• Fluent English and another language (Spanish or Cantonese) preferred.
• Experience working with homeless/low-income families in crisis.
• Excellent interpersonal and communication skills; ability to build trust.

Responsibilities

• Screen families for eligibility for subsidized childcare for children aged 0-5.
• Meet with families to assess childcare preferences and ensure good site match.
• Assist families in enrollment readiness and address barriers (transportation, language access).
• Regularly follow up with clients placed in subsidized care to ensure thriving outcomes.
• Facilitate communication between families and childcare providers to resolve issues.
• Help parents set employment or education goals and connect with community resources.

Skills

Bilingual English/Spanish

Crisis de-escalation

Interpersonal skills

Teamwork

Organized

Computer skills (MS Office, Salesforce

Tools

Microsoft Outlook

Microsoft Word

Excel

Salesforce

Job description

Compass Family Services is hiring a Case Manager for the Compass Childcare Support Services in San Francisco. This full-time role focuses on helping homeless families access and enroll in high-quality subsidized childcare for children aged 0-5, enabling parents to work, study, or search for jobs.

The position offers $27–$31 per hour, in-person work at 37 Grove St, with a possibility to work remotely one day per week after initial period, and benefits including health, retirement, and paid time