Hybrid Business Systems Analyst: Process Improvement & IT Liaison

Maricopa County, AZ; Phoenix (AZ); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Tuition reimbursement

Hybrid/alternative schedule options

Growth opportunities

Low-cost healthcare

Child care on-site (Kids Club)

Paid vacation and sick time

Parental leave

Wellness program

Arizona State Retirement System with 1

Job summary

Maricopa County, AZ is seeking a Business Process Analyst to research, analyze, define, and document business processes, rules, and requirements. You will collaborate with business and technology teams to recommend improvements and ensure solutions meet user needs.

The role requires office/field presence at least twice a week and offers a range of benefits, including tuition reimbursement, wellness programs, and retirement options. Join us to support access to justice and community service.

Qualifications

• Two years of business process analysis and/or business requirements documentation experience in an information technology or business environment.
• Experience managing business components of simple to complex process improvement projects and/or small system related implementations.
• Bachelor’s degree in Business, Criminal Justice, Computer Science, Information Systems, or related field

Responsibilities

• Serve as a liaison between business and technology personnel and recommend process improvements.
• Establish effective client relationships by developing trust and reliability with each client/business area.
• Identify opportunities to use technology to simplify and improve workflows through use case scenarios and process modeling.
• Translate business needs into functional and technical specifications.
• Create test cases and coordinate user acceptance testing (UAT).
• Contribute to equitable access to justice by applying job-specific knowledge in daily responsibilities.

Skills

Business process analysis

Requirements documentation

Stakeholder collaboration

Education

Bachelor’s degree in Business or related field

Job description

Maricopa County, AZ is seeking a Business Process Analyst to research, analyze, define, and document business processes, rules, and requirements. You will collaborate with business and technology teams to recommend improvements and ensure solutions meet user needs.

The role requires office/field presence at least twice a week and offers a range of benefits, including tuition reimbursement, wellness programs, and retirement options. Join us to support access to justice and community service.