Hybrid Brand Protection Associate: Takedowns & Enforcement

CSC; Wilmington (NC); Hybrid; USD 55,000 - 85,000; Full time

Job summary

CSC in Wilmington, DE is seeking an Associate Brand Protection Analyst to join our Enforcement team. You will assist with takedowns of fraudulent websites, social media profiles, and infringing listings, coordinating with clients and internal colleagues to protect brands.

The role offers a hybrid schedule (Mon-Fri, 8:00am–5:00pm) and opportunities to conduct online research, communicate with ecommerce sites, and track actions from client meetings.

Qualifications

• Business-level fluency in multiple languages is a plus.

Responsibilities

• Provide primary contact for clients; lead analyst for cases.
• Analyze websites and ecommerce listings to identify infringing content.
• Research online hosting methods to plan takedowns.
• Communicate with sites and hosting providers via phone and email.
• Coordinate with customers to update on cases and learn product knowledge.
• Review enforcement reports with clients and identify trends.
• Suggest minor strategic changes to target sites and programs.
• Schedule and track regular customer calls and action items.
• Handle program questions and escalate issues when needed.

Skills

Multilingual language skills

Strong communication

English writing

IT basics

Branding/trademark knowledge

HTML/JavaScript basics

Technical/data analysis

Training/presentations

Customer focus

Time management

Tools

HTML/JavaScript basics

Job description

CSC in Wilmington, DE is seeking an Associate Brand Protection Analyst to join our Enforcement team. You will assist with takedowns of fraudulent websites, social media profiles, and infringing listings, coordinating with clients and internal colleagues to protect brands.

The role offers a hybrid schedule (Mon-Fri, 8:00am–5:00pm) and opportunities to conduct online research, communicate with ecommerce sites, and track actions from client meetings.