Brand Protection & Cyber Intelligence Analyst

JPMorgan Chase; Wilmington (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorganChase is seeking a Cyber Intelligence Associate to join the Brand Protection team. You will monitor and investigate online misuse of JPMorganChase brands, triage alerts, validate findings with approved datasets, document evidence, and coordinate remediation with internal and external partners.

This entry‑level role emphasizes accuracy, speed, and growth in a high-tempo environment, addressing phishing, impersonation, fraudulent domains, and deceptive content across brand abuse.

Qualifications

• Formal training or certification on cyber intelligence concepts and 2+ years applied experience.
• Bachelor's degree or 1+ year of equivalent practical experience in cybersecurity, investigations, fraud, risk, or related field.
• Strong analytical judgment and attention to detail.
• Strong written communication and documentation habits.
• Demonstrated ability to collaborate across multiple teams and work effectively within defined SLAs.

Responsibilities

• Triage and investigate incoming alerts for potential brand misuse involving JPMorganChase brands, including phishing, impersonation, fraudulent domains, fake applications, deceptive advertisements, and content infringement
• Conduct open-source intelligence-driven validation using approved internal datasets and external research sources, collecting and documenting evidence clearly and consistently
• Apply established playbooks to assess severity, likely intent, and potential business impact, escalating cases to appropriate stakeholders
• Initiate and track remediation actions such as takedowns, blocks, and removals via established workflows, maintaining accurate case status through to closure
• Produce clear, concise reporting including incident summaries, case notes, and stakeholder updates that translate technical findings into business risk language
• Contribute to operational improvements by updating documentation, supporting quality checks, and tracking key metrics
• Stay current on evolving phishing and impersonation techniques and proactively share learnings with the broader team

Skills

Analytical judgment

Attention to detail

Written communication

Collaboration across teams

DNS intelligence exposure

Education

Bachelor's degree

Tools

SQL

Splunk

Python

Job description

JPMorganChase is seeking a Cyber Intelligence Associate to join the Brand Protection team. You will monitor and investigate online misuse of JPMorganChase brands, triage alerts, validate findings with approved datasets, document evidence, and coordinate remediation with internal and external partners.

This entry‑level role emphasizes accuracy, speed, and growth in a high-tempo environment, addressing phishing, impersonation, fraudulent domains, and deceptive content across brand abuse.