Brand Protection Cyber Intelligence Analyst

JPMorganChase; Wilmington (DE); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorganChase in the United States is seeking a Cyber Intelligence Associate to support brand protection initiatives, monitor for online misuse, and coordinate remediation with internal partners and approved external providers.

The role emphasizes fast, accurate analysis, documentation, and collaboration across cybersecurity, risk, legal, and communications teams in a high-tempo environment.

Qualifications

• Formal training or certification on cyber intelligence concepts and 2+ years applied experience.
• Bachelor's degree or 1+ year of equivalent practical experience — including internships or co-ops — in cybersecurity, investigations, fraud, trust and safety, risk, or a related operational field.
• Strong analytical judgment and attention to detail, with the ability to separate signal from noise and follow evidence-based workflows.
• Strong written communication and documentation habits, including clear articulation of evidence, rationale, and actions taken.
• Demonstrated ability to collaborate across multiple teams and work effectively within defined service-level agreements and structured processes.
• Exposure to domain and DNS intelligence, phishing infrastructure analysis, social media platform reporting, and takedown workflows.

Responsibilities

• Triage and investigate incoming alerts for potential brand misuse involving JPMorganChase brands, including phishing, impersonation, fraudulent domains, fake applications, deceptive advertisements, and content infringement
• Conduct open-source intelligence-driven validation using approved internal datasets and external research sources, collecting and documenting evidence clearly and consistently
• Apply established playbooks to assess severity, likely intent, and potential business impact, escalating cases to appropriate stakeholders — including cybersecurity, risk, legal, and communications — based on defined criteria
• Initiate and track remediation actions such as takedowns, blocks, and removals via established workflows, maintaining accurate case status through to closure
• Produce clear, concise reporting including incident summaries, case notes, and stakeholder updates that translate technical findings into business risk language
• Contribute to operational improvements by updating documentation, supporting quality checks, and tracking key metrics such as time-to-triage, time-to-remediation, and repeat offender patterns
• Stay current on evolving phishing and impersonation techniques and proactively share learnings with the broader team

Skills

Cyber intelligence concepts

Interships/co-ops experience

Analytical judgment

Written communication

Cross-team collaboration

DNS/phishing intelligence exposure

Brand protection awareness

Education

Bachelor's degree in cybersecurity or related field

Tools

SQL

Splunk

Python

Job description

JPMorganChase in the United States is seeking a Cyber Intelligence Associate to support brand protection initiatives, monitor for online misuse, and coordinate remediation with internal partners and approved external providers.

The role emphasizes fast, accurate analysis, documentation, and collaboration across cybersecurity, risk, legal, and communications teams in a high-tempo environment.