Hybrid Bond Operations Specialist (Hartford)

CapSpecialty, Inc.; Hartford (CT); Hybrid; USD 42,000 - 54,000; Full time

Job summary

CapSpecialty is seeking a Bond Assistant for our VBO team in Hartford, CT. This hybrid role supports Underwriters and Assistant Underwriters by processing bonds, endorsements, and notices of cancellation while keeping files current.

Candidates should have at least a high school diploma and 2 years of customer-service experience in an office setting. The role emphasizes accurate processing, timely communication, and collaboration with agents and principals.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years’ experience in customer service or office setting.
• Strong communication and organizational skills.

Responsibilities

• Process new bonds, renewals, endorsements, cancellations and POA reconciliation for distribution to agents and principals.
• Provide customer service to ensure accurate bond processing information and timely corrections.
• Assist in systems-related projects to enhance automation of processing.

Skills

Word processing

Spreadsheets

Communication

Education

High school diploma or equivalent

Tools

Imaging system (ImageRight)

Job description

CapSpecialty is seeking a Bond Assistant for our VBO team in Hartford, CT. This hybrid role supports Underwriters and Assistant Underwriters by processing bonds, endorsements, and notices of cancellation while keeping files current.

Candidates should have at least a high school diploma and 2 years of customer-service experience in an office setting. The role emphasizes accurate processing, timely communication, and collaboration with agents and principals.