Bond Assistant

CapSpecialty; Hartford (CT); Hybrid; USD 26,491 - 43,050; Full time

Benefits offered by this job

Competitive compensation

Generous paid sick leave

Flexible work environment

401(k) matching

Professional development opportunities

Job summary

A specialty insurance provider in Hartford, CT is seeking a Bond Assistant to support Underwriters with bond processing. This entry-level, full-time position requires a high school diploma and 2 years of customer service or office experience. You will assist Underwriters on current files, prepare documents, and ensure compliance in bond processing. This role offers a hybrid work model and benefits, including competitive compensation, professional growth opportunities, and a supportive environment.

Qualifications

• Minimum of two years’ experience with customer service and/or in an office setting.

Responsibilities

• Assist Underwriters and Assistant Underwriters with bond processing.
• Ensure accurate and compliant bond information.
• Support special projects related to automation.
• Contribute to team success by accomplishing related tasks.

Skills

Knowledge of word processing and spreadsheet software

Basic math skills

Imaging system experience (i.e. ImageRight)

Ability to work independently

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Word processing software

Spreadsheet software

Job description

Base Pay Range

$19.23/hr - $31.25/hr

Hybrid Position

This is a hybrid position requiring 3 days in office at our Hartford, CT office location.

At CapSpecialty, we are a specialty underwriting company being driven by well‑informed, entrepreneurial and proactive employees. Come join our exciting company where you can really make an impact, and each individual's unique skills and talents are recognized and valued. You will find an accessible leadership team that welcomes opinions and ideas. We owe much of our success to our collaborative environment and set of three guiding principles rooted in customer‑centricity, employee excellence and corporate culture.

We offer competitive compensation and benefits packages – including an innovative open vacation plan, generous paid sick and parental leave, fully vested matching 401(k), company‑paid group term life insurance and short‑and‑long‑term disability plans, professional and educational growth opportunities, flexible and casual work environment, and recognition for exceptional performance. Please see our full list of Total Rewards here.

Bond Assistant Overview

CapSpecialty is seeking a Bond Assistant for our VBO team who will assist the Underwriters and Assistant Underwriters by keeping files current, preparing bonds for execution, generating correspondence, answering questions, and processing new and renewal bonds, endorsements and notices of cancellation.

Responsibilities

• Assist Underwriters and Assistant Underwriters by processing new business, renewals, endorsements, cancellations and POA reconciliation with proper distribution to agents, principals and obliges.
• Provide customer service by assisting Underwriters and Assistant Underwriters to ensure accurate and compliant bond processing information and/or timely correction of discrepancies.
• Support special projects – often systems related – to enhance automation processing.
• Contribute to team effort by accomplishing related results as needed.

Supervisory Responsibilities

None.

Core Competencies

• Knowledge of word processing and spreadsheet software and basic math skills.
• Imaging system experience (i.e. ImageRight) preferred.
• Ability to work independently, communicate verbally and in writing and be organized.
• Ability to understand some problems that are complex, although many are standardized, normally choosing from a number of established policies or procedures to complete their work.

Education and Experience

• High school diploma, or equivalent.
• Minimum of two years’ experience with customer service and/or in an office setting.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• May be required to lift up to 20 lbs. at times.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative

Industries

Insurance

Referrals increase your chances of interviewing at CapSpecialty by 2x.

Get notified about new Assistant jobs in Hartford, CT.

Equal Employment Opportunity Employer

CapSpecialty is a leading provider of specialty insurance and bonds for small‑to‑mid‑sized businesses in the U.S., offering casualty, professional liability, surety and fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty's creative, hard‑working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty is an operating subsidiary of Berkshire Hathaway, and its carriers have an A ("Excellent") rating from A.M. Best, writing both admitted and non‑admitted policies. For more information, please visit CapSpecialty.com.

Apply today!