Hybrid Billing & Payments Specialist: Cash Flow

Encova Mutual Insurance Group.; Columbus (OH); Hybrid; USD 44,000 - 70,000; Full time

Job summary

Encova Insurance is seeking a Billing and Payment Specialist to work a flexible hybrid role from our Columbus, Ohio location. The role reports to the Director, Treasury Operations.

The position entails processing customer payments, reconciling deposits, resolving discrepancies, and supporting month-end close. Candidates should have experience in billing, AR, cash application, and treasury-related processes, with strong Excel and communication skills.

Qualifications

• Associate degree preferred.
• Experience in billing, accounts receivable, cash application, treasury operations.
• Experience with automated billing systems and payment processing platforms.
• Strong understanding of billing, payment processing, cash application, and accounts receivable procedures.
• Ability to reconcile accounts and investigate discrepancies.

Responsibilities

• Process and accurately post customer payments from lockbox, electronic payments, ACH, wires, and checks.
• Prepare and reconcile daily bank deposits and cash receipt activity.
• Research and resolve payment discrepancies and customer account issues.
• Maintain accurate customer records and timely application of payments.
• Monitor accounts receivable balances and assist with collections on past-due accounts.
• Respond to inquiries regarding billing, payments, and account balances.

Skills

Billing

Accounts receivable

Cash application

Treasury operations

Excel

Communication skills

Education

Associate degree in Accounting, Finance, Business Administration, or related field

Tools

Automated billing systems

Payment processing platforms

Financial systems

Job description

Encova Insurance is seeking a Billing and Payment Specialist to work a flexible hybrid role from our Columbus, Ohio location. The role reports to the Director, Treasury Operations.

The position entails processing customer payments, reconciling deposits, resolving discrepancies, and supporting month-end close. Candidates should have experience in billing, AR, cash application, and treasury-related processes, with strong Excel and communication skills.