Hybrid Billing & Data Specialist — Revenue Operations

American Nurses Association; Silver Spring (MD); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k) up to 7%

Paid time off

11 paid holidays

Health benefits

Career development

Job summary

American Nurses Enterprise (ANE) is seeking a Billing and Data Specialist to support accurate billing, payment application, and account reconciliation across ANA Enterprise. You will handle journal entries, cost allocation, and customer service to ensure precise invoicing.

The ideal candidate will have strong analytical skills, attention to detail, and experience with Excel. This hybrid role supports multiple ANA entities and office locations with a focus on timely, professional service.

Qualifications

• Strong customer service, communication, and telephone skills.
• Strong analytical, organizational, and problem-solving skills, with experience using Excel spreadsheets.
• Ability to respond to a high volume of customer calls and emails daily.
• Ability to track and account for client account balances.
• Strong attention to detail.
• Excellent interpersonal skills and ability to develop and maintain healthy inter-departmental working relationships.

Responsibilities

• Prepare invoice requests and apply payments timely and accurately across the ANA Enterprise entities.
• Receive and create batches for incoming payments and correctly apply them to open invoices or create new invoices if necessary.
• Process checks through remote deposit for payments received by mail.
• Monitor AR Inbox daily and respond to internal and external customer inquiries and requests.
• Monitor Member Tier 2 Inbox daily and respond to escalated financial requests.
• Monitor and complete internal financial system requests.
• Conduct collection calls and update the AR aging report.
• Research and resolve customer file issues and discrepancies.
• Complete vendor request forms and update tracking sheets.
• Perform other duties and support special projects as assigned.

Skills

Customer service

Communication

Telephone skills

Excel

Attention to detail

Interpersonal skills

Education

Associate degree in Accounting

Bachelor's degree preferred

Tools

Personify

Databases

Microsoft Office

Job description

American Nurses Enterprise (ANE) is seeking a Billing and Data Specialist to support accurate billing, payment application, and account reconciliation across ANA Enterprise. You will handle journal entries, cost allocation, and customer service to ensure precise invoicing.

The ideal candidate will have strong analytical skills, attention to detail, and experience with Excel. This hybrid role supports multiple ANA entities and office locations with a focus on timely, professional service.