Hybrid Billing & Data Analytics Specialist

Pitney Bowes; Sunnyside (CT); Hybrid; USD 71,635,000 - 85,411,000; Full time

Job summary

Pitney Bowes seeks a detail-oriented billing professional to support high-value Presort clients, ensuring accurate billing and timely collections. You will partner with internal and external stakeholders to resolve issues and analyze data for trends and discrepancies.

The role requires advanced Excel, strong communication, and the ability to manage multiple priorities in a fast-paced environment. This is a hybrid position based in Shelton, CT with occasional collaboration across departments.

Qualifications

• Experience in billing, accounts receivable, collections, finance operations, or a related business function.
• Strong analytical, organizational, and problem-solving abilities.
• Exceptional attention to detail and commitment to accuracy.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.

Responsibilities

• Support high-value Presort clients by ensuring billing and collection activities are completed accurately and timely.
• Maintain client satisfaction by partnering with internal and external stakeholders to resolve billing and account issues.
• Analyze billing data to identify trends, performance concerns, and potential billing discrepancies.
• Read and interpret client contracts and implement pricing updates as required.
• Assist with rate case reviews to ensure customer pricing is updated accurately.
• Collaborate across departments to resolve account setup, invoicing, and billing inquiries.
• Train and mentor new team members on billing systems, procedures, and best practices.

Skills

Advanced Excel

Analytical skills

Attention to detail

Communication skills

Time management

Tools

Billing systems

Invoicing software

Job description

Pitney Bowes seeks a detail-oriented billing professional to support high-value Presort clients, ensuring accurate billing and timely collections. You will partner with internal and external stakeholders to resolve issues and analyze data for trends and discrepancies.

The role requires advanced Excel, strong communication, and the ability to manage multiple priorities in a fast-paced environment. This is a hybrid position based in Shelton, CT with occasional collaboration across departments.