Hybrid Billing Analyst - Drive Revenue with Data Insights

Pitney Bowes OY; Shelton (CT); Hybrid; USD 36,000 - 41,000; Full time

Job summary

Pitney Bowes in Shelton, CT is seeking a Corporate Billing Analyst to join our hybrid team. The role focuses on accurate billing, data analysis, and ensuring timely account settlements for high-value Presort clients.

You will work with internal and external stakeholders to resolve billing issues, read client contracts for pricing updates, and support onboarding for new clients and acquisitions. Strong Excel and billing system experience are essential.

Qualifications

• Advanced proficiency with Microsoft Excel and strong overall computer skills.
• Experience in billing, accounts receivable, collections, finance operations, or related business function.
• Strong analytical, organizational, and problem-solving abilities.
• Exceptional attention to detail and commitment to accuracy.

Responsibilities

• Support high-value Presort clients by ensuring billing and collection activities are completed accurately and timely.
• Maintain client satisfaction by partnering with internal and external stakeholders to resolve billing and account issues.
• Analyze billing data to identify trends, performance concerns, and potential billing discrepancies.
• Read and interpret client contracts and implement pricing updates as required.
• Assist onboarding for new clients, acquisitions, and account setup.
• Coordinate national account discounts, billing adjustments, and account maintenance activities.
• Correct billing errors across multiple business lines while maintaining account integrity.
• Collaborate across departments to resolve invoicing and billing inquiries.
• Help develop, improve, and document billing processes to increase efficiency and reduce errors.
• Train and mentor new team members on billing systems and procedures.

Skills

Excel

Analytical skills

Problem-solving

Tools

Billing systems

Job description

Pitney Bowes in Shelton, CT is seeking a Corporate Billing Analyst to join our hybrid team. The role focuses on accurate billing, data analysis, and ensuring timely account settlements for high-value Presort clients.

You will work with internal and external stakeholders to resolve billing issues, read client contracts for pricing updates, and support onboarding for new clients and acquisitions. Strong Excel and billing system experience are essential.