Billing Analytics Analyst — Hybrid (CT)

Pitney Bowes; Shelton (CT); Híbrido; USD 36.000 - 41.000; Jornada completa

Descripción de la vacante

Pitney Bowes is hiring for a billing-focused role in Shelton, CT. This hybrid position requires four days in the Shelton office, with responsibilities spanning billing, accounts receivable, pricing updates, and client onboarding.

The role emphasizes accuracy, collaboration across departments, and improving billing processes while mentoring teammates. Compensation is offered as an hourly wage with opportunities to contribute to high-value client work.

Formación

• Experience in billing, accounts receivable, collections, or related finance operations.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Ability to manage competing priorities and meet deadlines.
• Proficient verbal and written communication.
• Experience with computer-based billing, invoicing, or financial systems.
• Ability to collaborate across departments.

Responsabilidades

• Support high-value Presort clients by ensuring billing and collection activities are completed accurately and timely.
• Maintain client satisfaction by partnering with internal and external stakeholders to resolve billing and account issues.
• Analyze billing data to identify trends, performance concerns, and potential billing discrepancies.
• Read and interpret client contracts and implement pricing updates as required.
• Support onboarding activities for new clients, acquisitions, and account setup.
• Coordinate national account discounts, billing adjustments, and account maintenance activities.
• Correct billing errors across multiple business lines while maintaining account integrity.
• Assist with rate case reviews to ensure customer pricing is updated accurately.
• Collaborate across departments to resolve account setup, invoicing, and billing inquiries.
• Help develop, improve, and document billing processes to increase efficiency and reduce errors.
• Train and mentor new team members on billing systems, procedures, and best practices.
• Provide backup coverage for other billing team members as needed.
• Organize workload effectively to meet established deadlines and service level commitments.
• Perform additional duties and special projects as assigned.

Conocimientos

Excel proficiency

Accounts receivable

Billing experience

Analytical skills

Attention to detail

Communication skills

Multitasking

Team collaboration

Herramientas

Billing software

Financial systems

Descripción del empleo

Pitney Bowes is hiring for a billing-focused role in Shelton, CT. This hybrid position requires four days in the Shelton office, with responsibilities spanning billing, accounts receivable, pricing updates, and client onboarding.

The role emphasizes accuracy, collaboration across departments, and improving billing processes while mentoring teammates. Compensation is offered as an hourly wage with opportunities to contribute to high-value client work.